How to set up email on iPhone & iPad

This guide takes you step-by-step through the process of setting up a new email account on your iPhone or iPad.

If the Mail account is already set up, but giving errors – then refer to our Troubleshooting guide.

Note: This guide defaults to IMAP and No SSL.

Replace example.com with your domain name

 

Add Mail Account

1. Select the settings icon on your home screen

iphone settings icon

 

2. Select Mail, Contacts, Calendars

iphone-settings

3. Select Add Account…

iphone-add-account

4. Select Other from the menu:

iphone-other

5. Select Add Mail Account

iphone-other-add-mail

Enter your account information

6. Enter your Name, Email & Password > Next

iphone-info

Configure Incoming and Outgoing Servers

7. Select IMAP

8. Scroll down to Incoming Mail Server and enter all the relevant details,
then do the same for Outgoing Mail Server, as in the screen below and then select Next.

iphone-server-settings

Verify Server Identity

9. You may receive a prompt asking you to verify the incoming and outgoing servers – you can click Continue for each.

iphone-server-error

 

10. Save 

iphone mail notes

 

11. Choose the new account that you’ve just created

iphone-choose-new-account

 

then

iphone-choose-account

 

12. Choose the SMTP server

iphone-choose-smtp

 

then

iphone-choose-smtp-2

13. Check the SMTP settings:

iphone-smtp-settings

You have completed your account setup.

Congratulations, you have now successfully configured your email account on your iPhone.

Email still not working? Contact us on 021 914 7755.